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This page sets out what governs your use of md66 — your account, your transactions and how we handle the information tied to both. Access to md66 and eligibility to hold an account depend on your local law and the region from which you connect.
md66 operates under a framework where the terms you accept at account opening govern every interaction on the platform — from the game lobby to the payment screen. Because legal requirements differ by jurisdiction, the terms applied to your account reflect the rules of the region from which you access the site. If local law in your area restricts or prohibits access to online gaming platforms, those restrictions apply to you and md66 cannot override them. We do not represent that access is lawful in every location. Where access is permitted, the account-level policy governs deposits made through Rocket and Bank Transfer, your transaction history, and how disputes about those records are handled. Cookies placed during your session, login data retained for account security, and payment records linked to your Rocket wallet or Bank Transfer instructions are all subject to the retention rules described in the sections below. If you have a question about whether a specific action on your account falls within the current policy, the support routes listed on this page are the correct first step. We update policy terms when required; changes are published here and take effect from the date shown on this page.
Understanding where this policy applies helps you know exactly what protections and obligations are relevant to your account. Four distinct areas define the boundary.
The policy applies fully to your md66 account — registration, login sessions, identity verification steps and any suspension or closure decisions. Account access eligibility is determined by your local law and the eligible region from which you connect.
All payment transactions recorded against your account — including Rocket wallet movements and Bank Transfer instructions — fall within this policy. Your transaction history is visible in the account area and is governed by the retention rules we publish here.
Game content, lobby display, promotional notices and published terms hosted on md66 are covered. We own the obligation to keep that content accurate and to update policy notices when terms change. Content accuracy questions can be raised via the contact routes below.
Payment processors, game studios and any external links accessible from the platform operate under their own separate terms. This policy does not extend to those third-party services. For disputes involving a third-party processor or studio, their own published terms apply.
The policy gives you concrete steps to take if something in your account record needs attention. Start by opening the account area — your transaction history, linked payment method and profile details are all visible there without contacting support. If a record looks incorrect, use the account edit fields to correct profile information directly; changes to payment-linked details such as your Rocket number or Bank Transfer details follow the verification steps shown in the account settings screen. For questions about how a specific policy clause applies to your account or transactions, our support team is the right route — see the contact section below. If you want to request removal or restriction of data we hold on your account, that request should be submitted in writing through the contact channel listed here so we have a record of it. We aim to acknowledge written data requests and respond with an outcome. Eligibility questions — whether your region permits account access — should also be directed to support rather than assumed from the general page text.
Open the account area to see your full transaction history, current payment method and session log. No support contact needed for routine record checks — the information is there in the signed-in account view.
Profile fields can be updated directly through account settings. Payment-linked changes — such as updating your Rocket wallet number — follow the verification steps shown on that screen. Follow the fields as displayed rather than contacting support first.
If a clause in these terms is unclear in relation to your specific account situation, contact support with your account reference and the section in question. We respond through the same channel you use to contact us.
Written requests to restrict, correct or remove data we hold are accepted via the published contact route. Submitting in writing creates a record for both sides and gives us the detail needed to act on your request accurately.
If your question relates to account eligibility, data handling or a specific policy clause, use the routes below. We publish only the channels that are actively monitored for policy-related queries — do not use game support chat for account or data questions, as those are handled separately.
Open the chat widget from any page while signed in to your account. State that your query is a policy or account-data question so it is directed to the right team.
Send your written query — including your account reference and the policy section you are asking about — to the email address published in the site's contact section. Written correspondence creates a record for follow-up.
The help section accessible from within your signed-in account contains published answers to common policy questions. Check there first for standard eligibility and data-retention queries before raising a direct contact request.
We hold only the account and transaction data needed to operate your account correctly and to meet the record-keeping obligations that apply to the regions we serve. Data is not shared with third parties outside of payment processing and the verification steps your account requires.
Session cookies are placed when you log in. They maintain your authenticated state across the lobby, the payment screen and your account area. You can review and manage cookie settings through your browser. Disabling session cookies may affect how the account area functions.
Login credentials are stored in encrypted form. If you suspect unauthorised access to your account, use the password reset path shown on the login screen immediately and then contact support with your account reference to flag the incident.
Transaction records linked to your Rocket wallet movements and Bank Transfer history are retained for the period required under the applicable regional rules. Once that period expires, records are removed unless an open dispute requires us to hold them longer.
When policy terms change, the updated version is published here with the effective date shown at the top of the page. If a change affects your account in a material way, the email address on your account will receive a notification. Direct questions about a specific update to the email support route.
These are the questions we receive most often about account rights, data and the scope of this policy. If your question is not here, the support contact routes above are the right next step.
Access and eligibility depend on your local law and the eligible region from which you connect. This policy governs your account if access is permitted in your jurisdiction. We do not confirm legality for every individual location — check whether online gaming access is lawful where you are before registering.
Open the account area after signing in. Your full transaction log — including Rocket wallet movements and Bank Transfer records — is listed there. No support contact is needed for routine record checks. If a record appears incorrect, raise it through the written contact route.
Go to account settings and find the payment details section. Changes to your Rocket wallet number follow the verification steps shown on that screen. Complete each field as instructed. If the verification step is unclear, contact live chat from within your signed-in account.
Yes. Submit your request in writing through the published email support route. Include your account reference and specify what data you want restricted or removed. Written requests create a record for both sides and allow us to act on the detail you provide accurately.
Transaction records are retained for the period required under the applicable regional rules after closure. Once that obligation period ends, records are removed unless an open dispute requires us to keep them. Closing your account does not immediately delete all records held.
Use the email support route with your account reference and the specific clause you are questioning. Written correspondence gives us the detail to respond clearly. Live chat is available for straightforward queries, but written email is the correct path for formal policy disputes.